Bow tie Leadership

Bow Tie

Should you be looking for a symbol of change in your corporate office? Well, look no further than a bow tie! Besides providing the wearer with some upper collar shirt pizzazz, this stylish and fashionable enhancement will set the custodian with a unique and highly noticeable position of business grandeur amongst your fellow work colleagues.

Let’s start with the basics. Firstly, forget your clip on bow tie, seriously, what’s the point! These are OK if you are 3 years old and don’t know any better and probably can’t tie your shoe laces either. However, if you are an adult, it must be a hand tied bow tie. Once you have mastered the tying procedure, a certain sense of personal achievement will have been attained, a skill that the wearer can most definitely list on their CV with pride and accomplishment.

In my office, I recently had the joy of adorning a bow tie for a 6 week period. I decided to wear this fashion statement to personally support a cultural change management program that had been initiated within my organization.

Now besides getting quite a few inquisitive looks from strangers I traveled with on public transport to and from the office (I still think it was bow tie envy), and from those I work with in the office, to me, the bow tie experience was quite profound and enlightening. So, what did I learn from a corporate leadership perspective that can be used in a change management program?

1. People noticed the bow tie (if you want to be a leader, you need to be noticed).

2. You can’t wear the same coloured bow tie each day (a leader needs to tailor the message for co-workers that can be readily understood, it can’t be a general communication).

3. The bow-tie was hand tied (it takes skill and some persistence to be a leader, the process needs to be practiced).

4. Bow-ties don’t suit everyone (some people like to follow…..and wear the traditional long length and rather boring and conservative tie, but then again, we wouldn’t want everyone wearing a bow tie!).

So, next time your organization is thinking of implementing a program of change, may I suggest you go and purchase a hand tied bow tie and start wearing it in the office. Yes, you will be noticed, you will feel different from the masses, but you will be making a fashion statement, and you will be a Leader!

Hair Cut Frizz

Kathy (Frizzy Hair)

My friend spent many hours and dollars sitting in the hairdresser’s chair in the pursuit of that “just right look”. Her hair was washed, cut, coloured, styled and other things I have no idea about (my hairstyle has not required a visit to the barber for quite a few years) and the final result was “hair perfection”. She looked gorgeous, but more importantly, she felt fantastic and her mood exuded confidence and that killer professional personality of “look out world, don’t mess with me!”

But, on leaving the hairdresser, the heavens opened up and a massive downpour of heavy rain engulfed her magnificent locks of hair. The result, an unexpected frizzy hairdo, and one that no longer looked the same as it did a mere one minute ago.

Now my friend could have reacted two ways:

1. Complete emotional devastation with a flurry on large tears, cursing and screams of disappointment and anger.
2. A “WTF” attitude where she enjoyed the moment whilst it lasted, but now was wondering what benefits would be achieved from her completely different bohemian and rather artistic appearance?

In the corporate world, this experience typifies the influence of a “Change Management” program on the employee. In many instances, the “Change” is totally unexpected, has caught them off-guard and they had no desire to participate. The employee, like my friend, could respond in two ways; complete emotional devastation, or seize the change opportunity and move forward with a positive attitude.

The key is to have the latter, but to do this; the whole corporate organization needs to be fully aligned in the process. Those directly influenced by the “Change” need to be supported and nurtured so they receive consistent supportive signals of encouragement from their colleagues and management. For example, with the “frizzy hair look”, here the organization would need to promote and publicly value the skills associated with a bohemian and creative attitude. If the business still wanted the “pre-rained look”, then the employee would feel ostracised and may eventually leave the company as they perceived themselves as not fitting in to the required organizational culture.

There are many potential learnings for the HR Team from this “frizzy hair” analogy, the most important one being the environment the business establishes to accommodate and support those employees influenced by the “Change” that they have initiated. Frequently, employees are condemned for not coping with “Change”, but rather it is the fault of the organization for not fully anticipating their employee’s demands and needs as a result of the “Change”.

One final question for you to ponder a little bit further. For those of us with no hair, does this mean that we can cope with change easier than other employees?

Ideas that Think: “Idea-inks”

thinking.

“With so many great ideas out there, I know we will find the right one!”

I’m sure that many of you when doing a “braining storming” session have said this phrase to your colleagues in a desperate plea to find that truly innovative idea that will be the financial answer to all your company’s problems? However, in most occasions, I suspect you would have been disappointed with the result.

This got me thinking. What if we were to view “ideas”, rather than as a non-descript and transient thought, but as an idea with it’s own personal objectives and desires? Yes, I’m referring to “ideas that think”! Now this changes the game plan completely!

Let’s explore this concept further.

Firstly, let’s define these “ideas that think” which I will name “Idea-inks” for want of a better name.

Let’s assume that “Idea-inks” have their own unique and complex personality and they, like people, want to achieve self-actualization, just like in Maslow’s Needs Hierarchy. But they will also have basic survival desires to ensure their long-term ability to procreate. To do this, I can visualise “Idea-inks” wofting between corporate organizations trying to find the right environment that accommodates their requirements for psychological, safety, a sense of belonging, self esteem and that all important opportunity for innovation and creativity.

But what if your corporate culture is rather dull, boring and lacking the required inspiration for an “Idea-ink” to embed, establish roots and grow? If this sounds like your organization, then it’s not surprising that your brainstorming sessions lead to little, if any, new ideas being developed, after all, why should an “Idea-ink” want to live there, nor put the time into your company with little opportunity for potential long term self actualization prospects?

Corporate organizations need to “woo” the “Idea-inks” into your business. You need to make them feel welcome. But “Idea-inks” are not gullible, but rather insightful and quickly appreciate whether they are being sold something under false pretences.

If your business wants the most innovative ideas, then you want to target the most creative “Idea-inks”. Like all business transactions, if your corporate culture is poor, you will get the dud “Idea-inks”, if your work environment is continually dynamic and vibrant, you will be bombarded by a plethora of the most talented and inspiring “Idea-inks” fighting to maintain a presence in your office.

So the answer to getting a continual flow of the right business ideas into your corporate office is your culture and environment. Make sure you target the right “Idea-inks” for your company, and your creativity will be guaranteed!

It’s all about Passion!

Passion Lives Here ...

That “P-word” is so obvious in some companies that when you walk into their corporate office foyer, you don’t need a dictionary to understand how to spell it, nor a thesaurus to interpret what it means, you can just sense and feel it. Yes, that “P-word” is “Passion”.

No, I’m not talking that form of “passion” where you see employees drooling over each other in lustful scenarios that may embarrass the observer. I’m referring to that enthusiastic and contagious behaviour that permeates within an organization that has that right mix of employee engagement and a personal and committed belief in the future growth of the business.

In the September 2014 edition of The Australian Financial Review “Boss” Magazine, there is an article that lists “The Best Places to Work”. As you read about each of these top 25 companies, the word “passion” is very apparent and is a consistent underlying theme in all of them.

So, how does one achieve “passion” in business? To me, it’s quite simple. Forget all your HR and other detailed analyses of employee engagement strategy pontification, let’s just focus on the basics.

According to the Free Dictionary (http://www.thefreedictionary.com/passion):
Passion: A powerful emotion, such as love, joy, hatred, or anger

The key in this definition are the words “powerful emotion”. When you are really passionate about someone, your have an intense and powerful desire to be with them, to see them, to have them continually in your life. The experience benefits you and you want more and more of the encounter. It is a bit like a drug that you want to continually consume.

Unfortunately, many employees don’t have any passion in their jobs and want to get out of the office as quickly as possible. So who is the blame for this passion abstinence? No, in the majority of cases it’s not the employee, but the employer.

Most corporate organizations have the best intentions in trying to motivate and inspire their employees. However, employees seem to have an inbuilt “Bollocks Meter” that measures whether the senior management team are sincere, walking the talk, or just going through the motions with yet another passing fad that will soon diminish with time.

Corporate passion can’t be bought. It needs to be lived and exemplified in all activities of the business. The passion crux is when employees want to be at work as they believe that it benefits their own well-being, those around them, and their customers. If the business is just transactional, then passion has minimal hope in succeeding.

Yes…..it’s all about the passion!

The Suit Trouser Length Creativity Index

ankledebate

Does the length of your suit trouser leg influence your creativity in the corporate office?

Yes, this is rather an unusual question! Personally, I must admit that the thought of it had never really crossed my mind until I had to kill two hours in the Virgin Lounge at Melbourne airport this morning as my plane was delayed owing to fog. When you have two hours to ponder the “real meaning” of corporate life, your mind does indeed explore the more important innovation correlations and the length, or lack thereof, of one gentleman’s suit trouser initiated this serious thesis of study.

As I slowly swallowed the remaining remnants of my long black coffee, I noticed a man in his late fifties sojourn past me. My stare was not focused on his slow walking style, nor his olive tweed suit, nor his impressive bald head (of which I am a fellow supporter), no, the deciding attribute was that the bottom of his trousers were about one inch above the top of his black shoes thereby making his distinctive green socks rather prevalent to the eye. My gaze then started to methodically search the Virgin Lounge looking to see if this was a one off, or the start of a common dress code with which I was not partaking.

To my amusement, I noticed a variety of trouser lengths prevailing. Some were too long and were gently kissing the carpet on which they walked. There was a range of trouser lengths that just touched the bottom of the heel, but the majority were about half an inch above the accepted level as deemed by corporate fashion correctness.

So how does this all relate to creativity? Well, I believe that there is a direct correlation! Let’s consider the following “facts”.

If the trouser length is too high, the wearer of the trouser has the option to display their socks to the passing world. These socks can be brightly coloured, patterned or even non-existent. Alternatively, the wearer could also go with the full naked ankle look (commonly termed the “commando ankle”).

If the trouser length is too low, those observers that the trouser wearer is walking past don’t have the opportunity to wonder at the endless array of potential sock possibilities. In this instance, it is quite common for the black boring nondescript sock to be worn. Yes, these people are your typical non-creative types.

The other and less known benefit with high trouser length is the “health improvement” derived from air current woft up the trouser leg that facilitates a perceived freedom of thought. Those that frequent the wearing of a kilt on a breezy day would know exactly what I’m talking about!

So my hypothesis, which I would be honoured if some bright PhD student elects to explore further in the not too distant future (that I’m sure would also be written up in the Harvard Business Review), is that your trouser length is a simple and direct measure of your creativity in the corporate office. So, make sure you wear your trouser cuffs high and maximise the derived benefit of creativity!

The Concierge of Greet

Boutique

The weather was miserable, it was cold, wet and the strong chilly wind was blowing my bright coloured scarf in a flapping flurry around my hairless freezing head. As I pushed open the hotel’s wooden heavy door with some degree of anticipation, I was immediately met with a warm gust of the most pleasurable smelling air that caught me by surprise. I quickly stopped in my tracks and enjoyed this delightful air woft that was relished and absorbed most happily by my frozen face.

Once inside the hotel lobby, my senses were pounced upon by a multitude of the most captivating furniture, décor and sounds of guests highly chuffed to be relaxing in the numerous comfortable leather chairs whilst scoffing a warming beverage or sampling some nibbles. As I walked to the concierge, I was greeted in a sincere, genuine and hearty manner and was offered a hot tea in a simply charming and quite appealing glass.

I hadn’t even checked into the hotel yet, but I felt right at home.

So why is it that when we step inside a corporate reception area for the first time, we typically feel like an unwelcome and hostile intruder? This is particularly the case for those unmanned reception areas where your visitor has to navigate a phone directory and then engage a lonely and rather sterile phone to try and seek the attention of the person they came to visit.

This got me thinking……

The Door to Your Office:
Why not have an impressive and inspiring wooden door (forget those automatic glass ones that open when an ant meanders on to the sensor) that has a large knocker or brass bell located on it that visitors just want to use as it just builds a high degree of anticipation, and of course fun via its application?

The Greet Concierge:
Why not have a corporate concierge who gleefully greets visitors as they arrive in your office foyer? If is it cold and wet, they relieve the visitor of their coat and umbrella and offer them a scented, warm and viscous tea and seat them in a chair with an inbuilt bottom warmer, or if it is cold, they partake of a nice chilled and flavoursome ice drink whilst sitting under a strategically placed air conditioner.

The Waiting Activity:
Many a visitor can get rather bored and fed up waiting in the reception area for longer than required periods of time. This is where the use of a corporate billiard table should be used that is adorned with billiard balls branded with the corporate logo. For those less skilled in the way of sticks and balls, then why not have a corporate dartboard in which they can relieve potential waiting frustration by hurling a pointy dart rather forcefully.

Reading Material:
Forget newspapers and the corporate magazine, why not have a vast array of books, comics and some DIY manuals (eg gardening or home renovations) that provide a level of interest and engagement. Should they not finish their selected reading material prior to the commencement of their business meeting, then why not have a lending library format that allows your visitor to borrow the item?

The Bed of Leisure
Sometimes it’s rather tough waiting for a meeting when your visitor may have travelled some distance to get to your office that could have necessitated the use of an early morning flight or long car journey. So why not have a corporate bed of leisure that they can occupy (by themselves of course) to provide them with that additional level of recuperation prior to their meeting?

I’m sure that you can think of additional thoughts of corporate creativity that can make your valued visitor feel much more welcome and at home when frequenting your corporate abode. So why not incorporate some of these activities into your corporate reception area?

The goal is to provide your corporate office with that competitive advantage that yields your organization with that level of uniqueness that makes your customers, suppliers, employees and investors want to engage with you, why, because your business inspires them!

The Chair of Accumulated Thought

Untitled

Imagine this…located in one of the most innovative corporate organizations, whose name I won’t mention as you all know the company, there is a particular chair located in a quiet room located in the north west corner of the building.

Now this chair is quite unassuming. It is a hazelnut coloured leather chair, that is well worn and has some deep indentations from a large number of bottoms residing for extended periods of time as they enjoyed the comfortable sitting experience.

The uniqueness of this chair is that each occupant leaves a thought impression behind them that is absorbed and read by the next and subsequent beneficiaries who have the good fortune to sit in it.

This chair, also known within this corporate company as the “chair of accumulated thought” is used to derive and develop new innovations related to products and processes.

So how does it work? Well, it’s a bit like “walking in someone else’s shoes”. Once you have true empathy, you are able to view issues from another person’s perspective and this new and stimulating knowledge can be used to provide you with a completely different insight into solving a particular issue you may be facing. The brilliance of the “chair of accumulated thought” is that the empathetic experiences compound upon each other thereby providing a complex and truly original solution to any problem that could not simply be solved alone by any individual.

Yes, you are right, the “chair of accumulated thought” does not actually exist. But, it could quite easily if we shared our experiences and thoughts openly and freely with each other when trying to solve a problem. In many situations, our own personal prejudices and self-doubts limit or hinder our ideas that tend to lead to a less than optimum solution being achieved.

So next time you are solving a complex problem, or trying to develop that spark of thought innovation, why not try to utilise the “chair of accumulated thought”. May I suggest you take it in turn to actually sit in a chair by yourself and write down your thoughts in a writing pad strategically placed on the arm of the chair. The next person who sits in the chair, then reads your thoughts of prose, quietly absorbs your thinking and then adds their ideas on the page under yours. This process continues until all your colleagues assigned to solve the problem have had the opportunity to sit and write in the chair. It would be rather interesting to read the words accumulated at the end? Who knows what creative thought solutions may permeate from the activity!!

Your Personometer Count

Jogging around the reservoir #1

There is a noticeable surge in the flurry of corporate feet at the moment as they focus on one thing, their step count! For those of you that don’t know what I’m talking about, it’s called the Global Corporate Challenge (GCC) where work teams from all around the world compete with each other to achieve the greatest number of steps.

The step measurement device, called a pedometer, is strategically attached to the individual’s waist and accurately measures the number of “up and down” hip movements of the wearer. During the GCC, you will observe many corporates constantly on the move. They will be jogging on the spot, suggesting that business meetings be held whilst walking in the park, they will visit the café for their coffee that is located furthest away from the office, they will find any excuse to be mobile, they just want to be on the move. I’ve even heard of some people going to the gym late in the evening and walking the treadmill for hours whilst watching TV to achieve that optimum pedometer reading! At the end of each day, their pedometer count is recorded and compared with their competition.

Now this got me thinking!!!

It is said that innovation is stimulated through interaction with other people where ideas are exchanged. This can be done via informal discussions, meetings or anything that involves a degree of social intercourse. The key objective is to talk to your work colleagues and to bounce different thoughts of each other.

Now what if we could utilise the GCC pedometer concept to measure the number of people interactions that an individual has had during the day? The measurement device could be called a “personometer”.

There could also be a “personometer scale” where an interaction is defined by the following:
1 Personometer count = Talking to someone you know
2 Personometer counts = Talking to someone who you have not met before (which will provide the greatest opportunity for new ideas)

There would also need to be a distance and time receptivity built into the personometer so it deduces the length of the social interaction and how friendly and beneficial the encounter was between the recipients.

At the end of the day, the “personometer” count would be automatically collected and summed for those people in each corporate office. The results could then be used to identify which corporate offices are the most social, and those that are rather boring and “stand-offish” in their people interaction nature. It would also identify those employees that are best suited in building people relationships.

I also have a suspicion that there would be a direct correlation between the personometer count and the number of innovations devised by employees located in the more social corporate offices?

In summary, may I suggest you just get out there and talk to people, get to know new colleagues and try and optimise your personal personometer interaction count! It could also be rather fun….

Coloured Ideas of Sex

Omphaloskepsis...

There is a saying that innovation occurs when ideas have sex. This might be fine for those free thinking happy go lucky ideas, but it is not acceptable behaviour in the corporate office! You will find quite a few policies and a vast array of T&Cs of employment covering this issue. It is just not the done thing!

But what if there was a way that the ideas of employees could actually interact with each other and ‘have sex’ in a non-physical way that kept the HR policy enforcers content?

So just how could this be achieved?

Just imagine if ideas could be linked to a set of corresponding colours? Employees could then generate a large number of thoughts which would initiate an array of colours that could be captured electronically.

The next step would be to provide a ‘comfortable and relaxed’ meeting place for these ideas to ‘get to know each other’, similar to a date. This might be achieved via the use of a shared public directory on the corporate intranet?

After some interaction, where the respective ideas would get to ‘know each other a little better’, some of the more progressive and risk adverse ideas might establish a mutual attraction which may encourage a closer and more intimate colourful relationship to develop?

With time, these electronic coloured ideas might just combine together to achieve a new and innovative thought creation?

Other ideas that may be a tad bashful or reserved, may observe the progressive nature and associated benefits of those less risk adverse ideas and just let their inhibitions go and strive for new heights in idea colour combination!

The electronic idea colours could also allow for global interaction between business divisions where traditional cultural and social differences may tend to limit interaction?

Taking the concept further, older ideas from previous employees could be mixed with new and current ideas to achieve the benefits derived from previous learnings and experiences.

Yes, it is just a colourful idea concept and I’m not saying that it has any real prospect in developing into corporate reality, but hopefully it has got you thinking that little but differently! The key is to let different ideas mix and combine with others to form something quite innovative and new in the corporate office.

Office Stress Elimination

woman darkness

There is a dark room in the corporate office that is buried deep down in the depths of the building foundations. In this room sits a quiet unassuming gentle natured woman who has a perpetual smile continually permeating from her face.

Her body is an illuminated random visual blur of different coloured lights that are reflecting the constantly changing computer screen displays that cover every inch of her office walls. Her eyes dart from each computer screen on the look out for that bright red warning light to flash indicating that she needs to move into the appropriate corrective action routine that is stipulated for her to follow when prompted.

So what exactly does she do? Well, let me enlighten you.

Did you know that underneath each of your computer keyboards in the corporate office there is a microscopic sensor? This sensor has been finely calibrated to measure the finger force that you apply when using your computer. When you are stressed, or agitated, the sensor measures the corresponding minute change in your finger pressure from your usual benchmark ‘non-stressed value’ that has been determined over many hours of computer typing activity.

For those of you that are a tad stressed for a long duration whilst residing at your computer, this triggers a red flashing warning light on the woman’s console.

I will now explain this woman’s role in the corporate office. She is the Senior Director of Stress Elimination and reports directly to the Vice President of HR.

The flashing red light now prompts the well established smile on her face to quickly widen as she prepares the required corrective action to alleviate the user stress now identified on her computer console. She is now in her element and initiates all her years of stress reduction training.

She now types in the secretive stress reduction codes into her computer. Once the ‘enter’ key has been hit, a chain reaction of electrical interference is now implemented.

The stressed person sitting at their computer will suddenly be plunged into an eery silence . All the phones and computers of their surrounding work colleagues will be immediately shutdown. However, their computer will continue to operate without any hindrance. The stressed worker will now hear a loud flurry of annoyed and angry colleagues sitting next to them and they will consider that they are quite lucky in that they can still work without any interruption! Their sense of stress will now change to a feeling happiness!

I can now hear you ask about how the Senior Director of Stress Elimination now handles the commotion that she has now generated? Well, the answer is quite simple, she has a coffee break and leaves it to the corporate IT Help Desk to sort out!

Fifteen minutes later, when everything has now settled down, she returns quietly to her desk and awaits for her next stress relieving opportunity to assist a fellow work colleague….