The Office Well-Being Executive Manager

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The corridors of corporate life used to experience it at least once a day, typically around 3 PM. Those of you with a longer memory say it also occurred in the morning, but alas, those days are reluctantly gone, possibly, never to be repeated.

The eagerly awaited activity heralded an opportunity to have a short break from your normal work routine and to refresh your mind with small morsels of needed sustenance.

It was a welcome time for all pens to be lowered, inky nibs blotted, and writing paper pushed aside on your desk to make room for the appreciated earthenware additions.

For a brief few minutes, the worker could engage in a pseudo-flirtatious social dialogue and build a non-threatening personal rapport with the service provider, who was usually wearing a bland coloured corporate pinafore apron. Their official work title was “Tea Lady”, but they were the backbone of many successful organizations.

No office door was ever closed to the Tea Lady. They traversed the building pulling a trolley that was equipped with a large teapot, hot water, coffee, milk, a selection of biscuits (or cakes if you were lucky), and an array of cups and saucers, some of which occasionally matched. Their arrival could be heard well before they reached your desk, owing to the rattling of the crockery and the heightened conversation that they would always generate.

The role of Tea Lady was an unrecognized strategic cog in the corporate organizational hierarchy as they were privy to all levels of the business, from senior management, right down to the new starter or graduate. They could sense the mood of the corporate office, whether it was dynamic and innovative, or one that was struggling and ready to implode. The Tea Lady became the confidant of many employees, a person that they could talk to about work, home-life or their personal ambitions.

Business today needs a modern version of the Tea Lady, which would probably now have the more acceptable corporate title of “Office Well-Being Manager”. Many organizations have tried to foster various methods of casual communication within the corporate office with the introduction of “Chatter”, “Yammer” and other electronic applications, but none have been as effective as the old fashioned Tea Lady.

So why not reinvigorate the Tea Lady role with a more modern version?

Many employees want to have access to their senior management team, but may be too shy or a tad embarrassed to engage them in an open forum. One solution is to have a weekly (or monthly) roster where your Executive Team takes it in turns to be “Office Well-Being Executive Manager”. Yes, they would walk the office corridors with an electric powered beverage trolley fully equipped with the latest coffee (short black, long black, latte, cappuccino, flat white), tea (Early Grey, English Breakfast, Irish Breakfast, herbal), soymilk chai lattes, and a selection of cakes (high fat, low fat, gluten free) or fruit. Besides your Executive Team learning new catering skills that they can add to their already impressive CVs, they would have instantaneous access to the pulse of the business and an opportunity to gain an insight on the nuances of their staff (and vice-versa).

So, when next you plan to have a well-earned rest break from your computer, may I suggest that you first stop, and listen. Hopefully you will hear the buzz of your corporately branded electric beverage trolley as it happily approaches your desk. Bon appetite!

Caputignis: Business Greatness

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What makes a good company great? Forget looking to the traditional sources of business, academia and other highly paid consultants for a complex answer as the solution is deceptively simple.

After years of tireless observation in the corporate office, the source of company greatness was found to wholly reside in the “caputignis” level of the organization. Those with a classical education grounded firmly in Latin will know exactly what this word means, that being “head sparkification” (caput = head, ignis = spark).

The classification of “great” can be readily substituted with “innovation”, as a great company is one that is immediately known for its phenomenal ingenuity and corresponding business success in the marketplace.

Caputignis is thought to be an emotional energy state that is generated when the employee has a spark of creativity. However, unless this fleeting moment of inspiration is rapidly captured and harnessed within the corporate office, it will quickly vanish and will be permanently extinguished by a conservative organizational culture. For those unfortunate companies where this occurs, their caputignis levels were found to be very low.

Now for those businesses that were deemed by the financial market to be great, their caputignis levels were recorded as being extremely high, continuous and homogenous in all their work activities. The culture of these companies was publicly and internally acknowledged as being highly innovative, and almost electrifying in its nature, so much so that any creative sparks generated by individuals, or work teams, were instantaneously conducted throughout the organization. Here the employees as a collective, worked and shared ideas thereby generating a highly reactive caputignis flux that stimulated and encouraged innovation, together with an overflowing plethora of new thoughts.

Do you need to purchase an expensive caputignis measuring device to see where your organization sits on the greatness level? No, there is a more cost effective approach, that being the vibe that your employees feel when they are in the corporate office. If they are continually bubbling with new mind-sets, and end the working day with a feeling of excitement, then your caputignis level is high. Alternatively, if your organization struggles with the generation of innovative ideas, then you need to work on establishing an employee culture that stimulates head sparkification.

So what makes a good company great? Caputignis.

Umbrellas, Be Gone with Them!

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It’s a most awkward feeling, and you’ve all experienced it, particularly when you encounter someone of approximately the same height. There is a momentary sigh of slight relief when the oncoming individual is deemed to be shorter or taller, the larger the difference the better, until it is quickly replaced by the mandatory manoeuvring so as to avoid any unwelcome impact.

The unavoidable cause of this precipitous, and most stressful combative environment is rain, and its presence signals the use of the antiqued protection item called the umbrella. It doesn’t matter how hard or soft the rain may be, as soon as it falls from the sky, an array of umbrellas hurriedly appears and pedestrian life on the footpath becomes mayhem.

If there were a standard sized umbrella that just provided sufficient circumferential rain protection tailored to the average individual walker, this would greatly assist with commuter meander flow. But no, some undisciplined selfish people elect to brandish a massive brightly coloured golf umbrella, designed for maximum rainfall protection, that produces a pedestrian bottleneck wherever they walk.

There must be a better system of rain head protection, and I’m pleased to say that there is, and it’s called the Aerocap™.

After countless hours of creative thinking time, the Aerocap™ is now fully functional and ready for its inaugural market launch. Its design is simple, yet so effective. It has been fashionably styled by a famous Melbourne designer (who for some reason wants to remain anonymous), and can be purchased in an array of distinctive colours, fabrics and sizes to accommodate all heads.

So how does the Aerocap™ work you may ask? Well, let me educate you.

This innovative rain protection device comes with easy to follow instructions that are listed below:

  1. Place the Aerocap™ on your head.
  2. At the first sign of rain, gently press the carefully camouflaged “start button” that is situated just under the front cap peak.
    (Note 1: for the football team beanie version, press the big pompom. Note 2: for the beret version, press the stalk).
  3. Once the “start button” has been pressed, the top of your Aerocap™ will spontaneously open and an incredibly quiet high intensity airflow will be initiated in an upwards circular direction.
    (Note: You may feel as if you are being pushed with a downward momentum, but this is normal)
  4. Any rain will now be forcefully projected away from the Aerocap™ by the airflow keeping the wearer dry and happy.
  5. Throw away your umbrella, as you won’t need it any longer!

Disclaimer: The Aerocap™ is powered by a small amount of uranium. But don’t be alarmed, as keeping your head dry in the short term was deemed by the now deceased test user as being much more important than any long term radiation concerns).

There is another benefit with the Aerocap™ (not mentioned in the instructions) and that’s the impact it has on those recalcitrant pedestrians that still selfishly carry those large imposing golf umbrellas.

When the Aerocap™ wearer walks under one of these grossly flamboyant umbrellas, there is a detection sensor that quickly increases the air velocity that may result in the umbrella holder suddenly being projected 20 feet in the air. But don’t be too concerned, as by the time they land on the ground with a thump, you will be well gone and will not hear their verbal outbursts.

So how do you get an Aerocap™?

Any classy and sophisticated hatter will sell them. If not, just mention the brand name Aerocap™ to the sales person, and I’m sure you will be given an appropriate response.

“White Rabbit” Behaviour

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According to a recent and widely acclaimed behavioural study, one of the biggest killers of innovation in the corporate office is the effect known as “White Rabbit” disease. Once a business is infested with this potent virus, it quickly spreads, and is difficult to exterminate without the introduction of a brutal change management regime.

The “White Rabbit” disease gets its name from the fictional character in the book “Alice in Wonderland” (Lewis Carroll), where a large white rabbit is seen to be in a continual state of panic, whilst shouting the words “Oh dear! Oh dear! I shall be too late!”

Those employees exhibiting “White Rabbit” behaviour are easily identifiable. They will be the visibly stressed people rushing from meeting to meeting, always running late, and will be constantly letting you know just how busy they are with strong verbal flagellation sighs of self-importance.

If your organisation is deemed to have too many “White Rabbit” sufferers, and should an appropriate course of corrective action not be immediately implemented by a suitably qualified corporate physician, a stock market directive of absolute quarantine may be imposed. A short time later, a quick financial business vaporization will then prevail with irreversible effect.

But there is a simple and effective treatment that can be easily applied to those afflicted with the “White Rabbit” disease, and one which also acts as a long term inoculation for those that don’t yet exhibit any of the symptoms.

The treatment is called “time”. Not just any “time”, but “thinking time”, where the psychological stress and strain of those affected, who believe they have a need to rush in the corporate office, is eliminated from their daily ritual. The habitual application of “thinking time” leads to the development of a creative thought which tends to free the poor sufferer from all anxiety, which apparently has a direct causal link with the onset of “White Rabbit” disease.

Repeated applications of the treatment also appears to fortify the organization’s resistance to the affliction with lasting effect, as their employee’s ability to think creatively is reinforced, and in due course, may even lead to the encouraging signs of innovation.

So the answer is clear. When the first indications of “White Rabbit” disease become apparent, be swift with the copious application of “thinking time”, before it is too late!

 

Words Unspoken, But So Understood

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“Click” went the camera.

“That was a brilliant pose Janice! You looked fantastic with the bright light warming you as you stood in the doorway with your arms raised. Who would have believed that it’s the middle of winter here in Melbourne and it only stopped raining an hour ago”, said Henry Talbot (1960s Fashion Photographer*).

Janice laughed. “I hope you aren’t doing a close up as the large goose bumps on my arms would want a special credit in the photograph owing to their prominence!”

The photo was taken sometime between 1956 and 1961 and it had pride of place on the wall in my corporate office. The dated dialog between Janice and Henry was completely unknown to me; however, I just loved the look of the black and white photograph. Every time I saw Janice, I smiled as she provided me with a brief moment of inspiration that momentarily took me on a mental journey into a glamorous and unknown world that mingled with her past.

A thought then arose as I pondered her photograph.

Janice and Henry were in dialog when the image was taken; they were communicating and embellished the cultural mood of their time. The photograph was a snapshot in history that I, as the observer, brought to life in my mind approximately 60 years later. Other corporate colleagues visiting my office would also see Janice, yet their fabrication of her persona would indeed be different to mine.

So what if a photographer took an image of me sitting at my desk? How would observers view me in 60 years from now? Would they comment on my suit, my bow tie, my cuff links, or my corporate image?

No, I suspect none of these, but hopefully they would notice my smile. A smile that should be responding to a business culture that was innovative, creative and one that made me happy and content. Yes, a photograph does indeed tell a thousand words. The key is a want to listen.

Now for those HR Managers reading this blog post, take note. Why don’t you walk around your corporate office and surreptitiously shoot a candid, unprompted image of your employees. Look deep into the photograph and make sure that you analyse the true and honest feelings that your colleagues are portraying. Take a range of images over time and study the trend. The true answer will be in their smile.

I again looked up at the image of Janice and once again gave her a silent nod of appreciation. “Thanks Janice for your timeless and continual inspiration”.

Image: Fashion Illustration for Sportscraft, Model Janice Wakely, Photographer Henry Talbot

* http://www.ngv.vic.gov.au/ebooks/HenryTalbot/index.php?chapter=2

The Male V

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What was the cause? The effect was indeed quite noticeable, and one that had been surreptitiously permeating the male physique for the past few years with minimal commentary from the more discerning female adult population who normally observe these things.

As I stood shamelessly in front of the hotel bathroom mirror whilst on a recent business trip with all but a white pristine bath towel encapsulating my lower half, I made a virtuous decision on behalf of corporate mankind to try and understand the origin of this visual perplexity. I looked at myself and realised that I, like many other men, was also not immune from this male condition.

Now before I proceed too far, you as an inquisitive reader might be wondering as to the potential side effects of this uniquely male malady, and more importantly, its impact on those that come into close male physical proximity. Firstly, relax, as the influence is positive and one that signals to the naked chest observer that the man beholden to this condition is highly innovative and a vigilant embellisher of a free thought.

The main visual clue is a sun-bleached v-shaped band of thick wavy chest hair that starts just below the male adult neck line and continues for a typical distance of about four inches in a downward direction. After extensive research utilising the detailed observation skills of many office based corporate female colleagues, a uniform and consistent visual theme started to emerge to which there can be no question, nor doubt of authenticity.

The chest follicular condition is believed to have first surfaced in the 1960s and 70s when many a business man elected to have a shirt dress code that was rather devoid of buttons. As the decades unfolded, men chose to portray a regressive and traditionally conservative closed shirt collar policy that supported a full neck length tie. However, over the past few years, men have discarded these formal fashion knotted links to the past and have gleefully accepted an open collared shirt prowess that has been readily approved by the business world as a sign confirming their creativity.

The consequence of this decisive fashion action has been exponential male chest hair freedom, a complete contrast to the historical times where they had been subjected to a barrage of restrictive shirt button protection and coverage. These empowered and unconstrained hairs are now able to reach their full bushy length potential and grow with unity in a v-shaped formation in solidarity with their DNA facial haired brothers.

So, should you, like me, no longer be a wearer of the business tie, may you flaunt your chest hairs in public with pride as you let all onlookers appreciate that you are doing your bit for the growth of innovation and creativity in the corporate office!

All it takes is a Jump

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I felt quite smug as I sat in the middle of my corporate nest as I delightedly acknowledged the numerous platitudes from my fellow bird siblings as they complimented me on my latest innovative feat. Yes, no other bird could match my skills in nest cleanliness and twig weaving; I was a bird who had no equal. I had spent all my working life perfecting my ability and I was the envy of all those in my nest.

However, with an unexpected rustle of feathers, my formidable life as I knew it changed forever as an older sister bird unexpectedly flew in from a distant tree. How she got there, I did not quite understand, but it took all of us nest bound birds by great surprise.

She cooed up to me with a confident waddle and greeted me with a beak expression that was definitely from out of this nest. I was in awe of her and needed to know more! She folded her broad colourful wings and together we sat perched in a quiet corner of the nest.

As we jointly partook of a nice fat juicy green worm, the dialog commenced and she told me of a life beyond the nest. I listened intently as she described an array of different branches, insects, water and other birds. My eyes, ears and feathers strained to comprehend the world that was being described to me. I had to experience it and asked her to show me the way.

My older sister smiled, and with a gentle melodious voice beckoned me to tail her to the edge of the nest. I immediately followed her with uncertainty and trepidation as fear tried to stop me from waddling to the top of the nest. But I refused to give in, I was now in “no birds land”, one foolish step and I would fall to the depths below.

Once again her calming melodious voice instructed me to open my virgin wings. I copied her wing movement, became totally petrified and shut my eyes as she instructed me with confident authority to “jump”.

I obeyed the instruction. A second later, as I saw the bottom of the forest rush up to me, I began to panic! But, after a short moment, my beady bird eyes suddenly saw the bright blue sky as an intense whooshing noise accompanied me as I reached unknown lofty heights. Wow, this is amazing as I looped the loop, and enthusiastically flapped as I glided around the forest with a new perspective on life.

Now, my dear reader, I’m sure that you can see the application of this feathery story in the corporate office. Yes, many employees look to within for innovation. However, the catalyst to creativity is achieved from experiences outside the “nest”. Sometimes, employees just need some encouragement to open their “wings” and “jump”.

 

The Benefits of Man-Flu

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In the Southern hemisphere, as the days now get colder, there is an all too familiar sound that is starting to be heard, that being; “arrrhhh chooo!” It is typically the unwelcome sign that signals the onset of the thinking man’s worst fear, that being the dreaded “man-flu”.

Yes, this condition is debilitating on the male form. All physical activity quickly grinds to a reluctant halt, accompanied by feeble pleas for female support and loving reassurance that the world as we know it will not end.

During this time, those afflicted with this thankfully curable diagnosis are forced to ponder life, the universe, and the Foxtel sports channel guide, whilst patiently recuperating in a large king-sized bed, or on a strategically positioned and well cushioned couch. We suffer in silence as we consume endless cups of hot coffee or tea, complete with the occasional snack of peanuts, chips and maybe a token lemon enriched vitamin supplement, as we blow our noses in between the TV advertising breaks.

However, as is typical with most “near-death” experiences, once the man-flu sufferer has triumphed over the worst part of this malady and can see that their short-term life prospects will actually be regained; they have time to reflect on the important things in their life. This “time of reflection”, known amongst males as “milking the best of the condition before the female knows that we are actually feeling better” is when our creativity and acting skills are maximised to new levels of innovation. Without this male innate skill that is passed secretly from father to son, our opportunity for “reflection” would be drastically cut short, as would our hold on the sacred TV remote control button.

Now for all you HR Managers reading this blog post please don’t be too quick in rejecting any requested sick leave applications where you now doubt the authenticity of the male requester. Why, because your company’s dedicated male employees have been cleverly utilizing their time at home to fine-tune and improve their imagination skills, all part of their “time of reflection”. So, just approve the application, rolls your eyes, and say, “typical”.

Fashion’s Icon Origin

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The year is 537 BC (Before Celtic). Frolicking in a thick thistle field, Angus McDougall shrieks with such gusto that his cry is heard in a neighbouring valley by his good friend Lachie Tartain. A few hours later (although the definition of “hour” was not actually known at that stage in time), a hairy bare bottomed Lachie quickly dashes to his friend to identify the origin of his voluminous outburst of consternation.

He quickly finds his friend sitting cross-legged in a grassy field with deep scratch marks that not even Angus’s copious hairy legs could conceal. To his great alarm, Angus was still fuming in a Celtic expletive dialect that was quickly expanding even Lachie’s quite broad vocabulary. “Enough is Enough” Angus shouts, pointing to his thistle beaten legs, with his hands strategically pointing higher up his body with a manly concern regarding his long term procreative dignity. “Give me a flint, let’s burn the whole of this thistle infested terrain down for the sake of future Celtic generations!”

Just as the flint was about to ignite a massive bonfire positioned centrally in the obstreperous thistle field, a thoughtful representative from the formidable King’s Guard just happened to be passing by and loudly proclaimed the “26th Law of the Celtic land” that prohibited any incineration that might affect Scotland’s natural heritage. “Stop in the name of the King you hair embellished man!” to which Angus immediately ceased his destructive thistle life endangering combustible plan.

Angus quickly rebutted with yet another rich array of complex Celtic expletives and pointed emphatically at his red, bleeding legs. A real Celtic “barnie” was about to eventuate, but thankfully Lachie quickly interjected before any dangerous use of the large, sharp thistle held in Angus’s hand could be thrust in a very forceful manner into the annoying King’s Guard’s body.

Fortunately, Lachie had a curt cunning plan that would provide the perfect solution. He pulled the monochromatic saddle cloth off the horse of the King’s Guard and quickly wrapped it around Angus’s legs. With a look of dismay, Angus used the cloth to wipe the red blood, and the green and yellow thistle smears from his body, and then threw it vehemently back in the direction of the King’s Guard. The cloth landed flat and unfurled on the rough Celtic landscape. All three men looked in wonder at the criss-crossed coloured patterns that Angus had created.

Yes, my dear readers, this was the origins of the Celtic tartan. In what was typical Lachie Tartain fashion, he claimed the idea as his own, but through the passage of time, the Tartain eventually became the well-loved “tartan” (with the dropping of the “i”) that all Celts now claim as their own. Yes, it is indeed a “true” story, or so I’m told.

NB: But the “i” was never forgotten. If you listen to a Scotsman or Scotswoman today, the word “aye” (aka the “i” from the Tartain) still lingers which accurately personifies a true Celt, complete with his or her own tartan.

The Battle of the Left and the Right

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And so the tussle starts, yet again, as my daily morning alarm triggers the conscious awakening between my two better halves. The barrage of questions are initiated, and rebuffed, as both sides of me begin the battle for short term body dominance. At the end of the day, my internal scoreboard signifies a winner, but there is only one victor, that being me. Yes, after years of mind training, I have finally mastered my own unique and personal source of creativity. But, we all have this innate ability, we just need to let the dynamics of our left and right brain thought processes engage in mutually beneficial conflict for assured perpetual self-development.

All of us have experienced the continuous battles within our own individual minds, either consciously of perhaps subconsciously. These intellectual disagreements may come in a variety of guises, such as the choice between eating a healthy breakfast, or alternatively choosing a full fat one with all the delicious trimmings, others could be habitually shaving your face in the morning without question (yes, I’m assuming you are male), or challenging the status quo and electing to go with that fashionable facial stubicular appearance.

Now it just so happens that there is an important section of “mass” within your brain that operates centrally between the left and right spheres, and this location is the strategic source of all your innovation. This is the battlefield where your mathematical and creative ideas have a virtual punch up and fight for the opportunity to implement their personalized wishes over your actions. However, you, as the owner of this battlefield, need to be tactically clever to ensure that both sides have an equal chance of winning. Should one brain side win a tad too often it will become a little bit too cocky, alternatively, the other side may become demoralized and could give up trying to play the mind game and a dangerous state of imbalance will prevail. Should this occur, this is where negative personality issues may become evident which could lead to a variety of unwanted and socially unacceptable psychological problems within the owner.

So next time you have the sensation of feeling a debate of choice within your mind, relax, all is ok, it’s just your brain engaging in some power play between the left and the right sections. But do make sure that they play fair thereby ensuring that you reap the ongoing rewards of your personal innovation.