You Took a RISK….Fantastic!!

TAKE RISKS

In one of my previous blog posts you will recall my recent attempt at roller skating (https://thinkingfuturethoughts.wordpress.com/2014/03/28/office-roller-skating-instructors/)

As I look back on that memory, I can vividly recall the difference in skating standard between myself (a hesitant, stumbling, novice) and that of my instructor (graceful, impressive, stunning…and yes…that rather magnificent short flappy skirt, not that I really noticed, well, maybe just a little….)

Both of us had the same type of roller skates, we were on the same skating rink, the same skating ambition not to fall over, but our skating performance skills were noticeably different! Why…well, it’s called experience. My skating experience was one lesson, her experience was extensive and it showed. But, her skating prowess didn’t happen quickly, it took many years of practice, learning, taking risks, and being prepared to occasionally fail and have that embarrassing moment of falling over and landing on her bottom.

In the corporate office, the prospect of failure isn’t really encouraged. The environment is very risk adverse, in fact, most of us are too scared to explore new ideas, particularly our managers, just in case they don’t work. It’s no wonder that innovation and creativity is stifled, or on the verge of becoming non-existent!

However, to build a corporate risk-taking environment that is effective, it needs to start at the top. A culture must develop that says…”it’s ok to fail..in fact, it’s ok to fail quite a few times…just keep working your innovative idea and eventually you will succeed and more importantly…learn”. Of course there are many caveats and T&Cs associated with this comment, but wouldn’t it be wonderful to work in an organization that encouraged you to take risks and stuff up occasionally along the way!?

Why doesn’t the CEO of your organization share with you some of their personal failures, and their learnings from those experiences? If they haven’t had any failures, does that mean they were too scared to take any risks, or did the organization not let them do so? If that’s the case, I suspect you might be working in rather a boring and conservative company so it might be time to get out before you also becoming branded with the concept that innovation lethargy is the norm and acceptable behavior!

Most companies have a corporate newsletter that is circulated internally to all employees highlighting various business successes that have occurred over the last few weeks or months. Why not include a section that highlights people in the business that had the courage to try something new, something innovative, and if it failed, get them to explain their learnings from the process. These people need to be encouraged and to be given public recognition. By doing this, others will also see that it’s ok to try something new and bold.

Why not add an innovation component into your employee’s performance goals for the year? Now this would create a vastly different mindset in the management structure as I suspect that most managers wouldn’t know where to start in this process? One option could be to provide all managers and employees with an “Innovation 101” type course that provides the basics in brainstorming and creativity techniques to make people think that little bit differently (PS: If you need a hand in doing this, let me know!)

The corporate office should be fun, exciting and have a culture that promotes innovation. Afterall, we spend most of our lives at work…so make it a place that you want to be at and more importantly….enjoy!

That Rather Noticeable Tattoo

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This morning whilst lazing around the beachside pool, my gaze was momentarily disturbed from thoughts of slumber as I glanced a rather attractive tall woman slowly pulling herself out of the water. What caught my eye, besides her long straight auburn hair, was her unique and quite enchanting full length back tattoo that weaved from the middle of her waist up to her right shoulder. Once out of the pool, she steadied herself, gave me a smile, then plunged back into the pool with an artistic dive leaving a minimal splash and swam underwater for a few metres and then resurfaced.

Now this tattoo got me thinking…no, not about that particular woman in the pool, but about how people create their own individual traits that make them different and unique.

Being ‘different’ is not really promoted in the corporate office, rather, everyone is actually encouraged to look and act the same. We all wear the same corporate uniform comprising ties, suits, or tailored skirts. You just don’t see someone rolling into the office with their face painted, in surfing board shorts and bare chested, or a strapless dress showing off their impressive back tattoo!

This lack of dress code diversity I think really impacts and stifles creativity. What is the first thing you typically do when you get home from work? If you are like me…the suit, shirt, shoes and tie are immediately discarded and something more ‘comfortable’ is worn (or not worn)…and immediately my thought is more relaxed and free!

Many corporate organisations have free dress days on Fridays. Typically office morale appears to improve as a consequence. So, what about having random free dress days throughout the working week which alternates between various work teams, that way, a constant mix of corporate dress conservatism and creative free dress will permeate continually amongst employees. Why not try the concept in your corporate office, I would be interested in the feedback!

Now as a side thought, you may be asking..what happens with corporate creativity in nudist colonies where no clothing restrictions apply? Well, I’m leaving that topic well alone!!

Office Roller Skating Instructors

skates

Last night I experienced something that I hadn’t done for quite a long time….yes, I went roller skating! It was a successful encounter, mainly because I didn’t fall over and I remained vertical throughout the whole activity, apart from landing rather heavily on my bottom when I transitioned from the rink to the external carpeted area in the viewing area…but thankfully, I don’t think anyone noticed!

What was the secret to my success? My delightful and charming instructor who I must admit provided me with the confidence and inspiration to do it. The key was to not focus on the mechanics of the actual roller-skating activity, but rather to “get into the groove and rhythm” of the gliding encounter. Once I started to change my mindset and “let go of my inhibitions”, the whole experience became really quite enjoyable. However, I was brought down a peg or two in my perceived self-brilliance when my instructor whizzed past me at top speed backwards whilst balancing on one skate! Maybe I’ll try that in my second lesson? (Or is that my twenty-second lesson!!)

This got me thinking. When we are in the corporate office, how do we cope with those awkward and rather stressful situations? Most of us tend to focus on all the potential negatives that cause our inhibition levels to dramatically increase thereby impacting our ability to perform at the required level. For me with roller skating, prior to be entering the rink, I was thinking about the various injuries I might experience such as broken bones, pulled muscles, and my biggest concern being severe embarrassment!

One potential solution in the corporate office is to have an “instructor” that walks around the building offering support and advise to those in need? They may not want to be dressed like my roller skating instructor who was adorned in a rather short and impressive flappy skating skirt, but something more corporately appropriate would suffice. But they do need to have a personality that enlists confidence in those that they talk to so they can readily overcome their concerns, and to just be there to offer a “helping hand” when required.

So next time you are walking the corridors within your office with any self doubt, may I suggest you keep an eye out for any helpful “instructors” that may be “gracefully skating” past you! If you do see them, don’t be scared to shout out and seek some help and experience so you can perform with greater confidence and ability.

Vanilla Flavoured Diversity

My Primary Workhorse

Signed……Steven Cramer. The black ink that had just permeated from my treasured fountain pen was almost dry on my new employment contract. I gleefully looked once again at the document, and then with an eager and expectant smile on my face, I carefully folded the paper, placed it in the reply-paid envelope and put it aside ready to be posted to my new employer.

All of us have at some stage in our working careers have experienced the excitement associated with starting a job with a new corporate organization, or a new role within your existing company. Prior to us starting this new role, we have many ideas and thoughts on how and what we are going to achieve, we do not impose any limitations, nor do we expect the organization or our fellow colleagues to hamper any progress on the attainment of these objectives.

Unfortunately, many of us after a few years working for the same organization lose this positive and creative persona and slowly morph into a common and accepted form of corporate behaviour where any diversity of thought is progressively extinguished. The result is a “vanilla flavoured” corporate culture that is prevalent in many corporate company’s today.

But does this need to be the case?

A thought.
Why do we not ask all new employees to write down their career aspirations on what they would like to achieve prior to the first day of their employment? This untainted document could then be stored for a period of time (say 3-5 years) following which it is then opened and reread by the employee and discussed with a senior member of the management team. It would be interesting for the employee to see how their enthusiasm has been maintained or even increased over the time period, or has it been severely hindered? If the latter, then what has caused this negativity and how could the corporate culture be improved to encourage and foster a greater diversity of thought?

Many companies talk about the concept of diversity, but are quite content to operate in the “vanilla flavoured” business environment. When a new employee starts, they may be flavoured “strawberry, blueberry, or even have lumps of chocolate” diffusing through their personality. But after a period of time, this creative flavour may have been slowly purged and replaced with the approved corporate taste. If an organization truly values diversity, why focus on the attainment of the “vanilla”?

There are many great benefits to a company if their employees do think that little bit differently, particularly with respect to innovation which could be utilised in a variety of different areas such as new product development, improvements in service offering or potential business expansions outside the traditional norm? If all employees think the same way (“vanilla”), then opportunities for innovation and creativity will be severely restricted.

So next time you are about to start a new role, may I suggest that you capture your thoughts and aspirations and revisit them later in your working career. The rereading might be quite enlightening, particularly for you, and your organization?

The Flamboyee

Mondrian dress

If you have ever watched a speedboat cutting through the still water in a large lake, it is a most impressive sight. Besides the monstrous noise catapulting flamboyantly into the surrounding air, in its trail there is a sharp and distinctive series of oscillating waves that permeate from the back of the boat and eventually make their way to the shore. As an observer, you have no option but to take notice and to acknowledge the visual spectacle that is quickly unfolding before your physical senses.

This occurrence got me thinking…..

Corporate innovation needs “The Flamboyant Employee” to act as a catalyst to inspire and to make others in the office think that little bit differently. As a suggestion, let’s call these people the “Flamboyee”.

As the “Flamboyee” wanders through the office, their profile captures the attention of their fellow workers. They may have a flirtatious smile, a wicked glint in their eye, wear a range of unique clothes, or possess some other individual and distinctive mannerisms and attributes. The key requirement is that people take notice of the “Flamboyee”, break their concentration and initiate a spark of innovation in their thinking, or in their subconscious. This “Flamboyee Effect” rippling throughout the office environment can be likened to the waves in the lake generated by the speedboat. Those employees in direct contact with the “Flamboyee” will tend to obtain the greatest innovation benefit.

It is important not to have too many “Flamboyees” meandering the corporate passageways; otherwise there could be a clashing of the innovation waves that may lead to a negative impact and eventual capsizing in creativity. However, a well-planned timetable of “Flamboyee” activity is essential to ensure that a sustained level of innovation buoyancy is maintained throughout the working day, particularly near 5 PM when many a worker’s motivation starts to quickly subside.

The role of the “Flamboyee” should be prized by management, and HR should have a specific position description prescribed with key performance innovation indicators to make sure that the “Flamboyee” is operating effectively and achieving their maximum creative potential.

Just a thought, but one definitely worthwhile exploring further!

Let the Ideas In

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Many corporate offices these days are starting to have a somewhat cloned appearance of the CIA, MI6, ASIO, and most other intelligence organizations, with all the security gadgets located throughout their buildings. This is evident by the increasing visibility of security cameras, sensor movement measuring devices, electronic swipe cards and other items that may have been derived from a James Bond 007 movie!

These security measures are very successful at keeping unwanted people out, and those valued people in, together with protecting the businesses intellectual property and other strategic assets. This security focus also permeates into the organization’s hierarchy and culture where only a limited number of vetted employees are allowed to represent the business in the external world to ensure consistency of message.

A major consequence of these established corporate fortresses is that many new ideas, creativity and innovations are also blocked from entering the organization. Many companies utilise a limited number of gatekeepers to filter and disseminate information inputs into the organization thereby ensuring a consistent methodology to evaluate potential opportunities in accordance with well established, and approved, corporate guidelines. However, this can result in stifling innovation and in restricting the highly needed creative thought that is essential to the longer-term and ongoing success of the organization.

The solution is for organizations to have a broad network of “idea collection systems” in place to seek out, identify and gather new thoughts that can analysed further to better understand current and future consumer trends and market requirements. The key is to allow many employees in the corporate structure, not just the chosen few, to have the opportunity to source these ideas without the use of the approved corporate filtering and distillation processes, otherwise this will again lead to a narrow view of potential innovation opportunities.

These “idea collection systems” do not need to be extremely ornate, sophisticated or expensive, but can be achieved via allowing people from a broad cross-section of the organization access to a variety of external information stimuli that they would not normally have exposure to via their traditional job roles. Examples of these “idea collection systems” could be; magazine subscriptions (HBR, The New Yorker, Food and Wine, MAD Magazine, Top Gear, etc), attending seminars, webinars, workshops, interest groups, factory tours, plays, book reviews, plus many more! The objective is creative diversity with ideas sourced from outside their current “thought zone”.

The vast array of collected ideas should then be pooled into a continually overflowing “idea bucket” from which those versed in the identification of potentially new ideas and products review on a regular basis. With time, I’m sure that this collective of numerous ideas will lead to many commercially new and innovative products being developed to provide future long-term benefit and financial sustenance to the corporate organization.

The corporate goal should be to have many employee “ears and eyes” constantly seeking new thoughts to add to the “idea collection systems”. But to do this, the corporate organization needs to be bold, to listen, and to “Let the Ideas In”!

 

The Mathematical Idea

Numbers

If you were an accountant, just imagine if the unthinkable happened?  What if you were at the crucial stage in developing a strategic profit and loss statement, or an annual budget and you ran out of numbers!

Yes, instead of numbers being an unlimited thought concept, what if they were an actual physical asset that was purchased, had a market value, and were manufactured in a finite quantity? How would the accountant cope? If they ran out of “4”s, could they continue the financial analysis that they were working on by replacing the “4” with a “3”, after-all they are close? Somehow, I suspect not!

So why is it that some corporate organizations tend to have a greater proportion of innovative ideas compared to other companies? After all, aren’t ideas, like numbers unlimited and freely generated?

One probable answer is the culture of the organization and the environment that has been established to encourage and promote innovation of thought. Many progressive companies are well aware of this requirement and have developed a range of thought creation initiates to drive and maintain the innovation process focused on targeted applications. If we go back to the accountant, it is all very well have an unlimited supply of numbers, but the key is how these numbers are applied to a specific problem thereby creating a solution. The same can be said for ideas, it is great to have a plethora of them, but the real opportunity is obtained when they initiate a creative solution that leads to additional sales revenue via a new market or product.

So next time you use your calculator to solve a mathematical problem, try to think of the numbers on the keys from a slightly different perspective. Why not view those numbers as the inputs for a range of ideas which when combined via a systematic approach lead to the generation of a creative and new solution. By the way, in this calculator there would be no “Error” function, for when generating ideas, there are no mistakes, just opportunities for improvement!

Too Many Cooks do NOT Spoil the Broth

Too Many Chefs

There are many key factors required to achieve a magnificent slow cooked gourmet soup.

First, there is the Chef that coordinates the whole cooking process utilising their wealth of experience based on a proven and never ending method of trial and error leading to the desired soup result. Next are the ingredients that when merged together in the right proportions yield that optimum flavour and texture. Let us also not forget the liquid within which all the ingredients can be distilled, can freely permeate, and then combine to form the necessary soup consistency. Other important requirements are heat, time and a suitable cooking pot to allow the progression of the ultimate soup masterpiece.

A successful Chef will also welcome feedback from their peers and will happily consider their suggestions on other exotic ingredients that may compliment and improve their recipe. Some of these ingredients may provide an immediate taste impact, others may take time to infuse and then add a more complex and subtle addition.

The combined result of all of the above is the achievement of gourmet soup perfection!

However, this soup methodology can also be applied to the process of innovation in the corporate office.

The Chef
There needs to be an owner of the innovation process that coordinates all the idea inputs and directs the progression towards the required end result. The key is to have one Master Chef, but also numerous Apprentice Chefs that can assist and take-over when required so the innovation process doesn’t lose momentum and focus (after-all, without the proper attention from the chef(s), the soup may boil over and be ruined!)

The Pot
Ideas need a receptacle for their collection and development. Suggestions for this could be a corporate internal communication forum where thoughts are shared and discussed in an open environment, a brainstorming session, or other creative methods that meet the cultural needs of the organisation. The pot needs to be of the right size to accommodate all the ideas that might be generated throughout the process. Too small a pot may lead to participant frustration; too large a pot may lead to ideas being lost?

The Ingredients
Ideas need to come from many sources within the corporate organisation. All employees should be invited to participate to allow for greater diversity of thought and enhanced potential creativity. These ideas can then be further refined and combined by the skill of the Chef’s team as appropriate.

The Soup
The business needs to have an overall objective for the output generated from the innovation process. For instance, a Chef will know whether they are planning to make a soup and not a cake! If the objective were deemed to be a cake, then a completely different methodology would be required.

Time, Heat
Ideas need time to develop and mix with others that are placed into the cooking pot. Some ideas need to be broken down further via additional analysis (or heat) following which a new array of exciting and complex ideas may become evident.

You may recall that old saying “Too many cooks will spoil the broth”. Well, in this instance, you need many, many cooks as each cook (or fellow employee) brings with them a wealth of different ideas all based on their own insights and experiences. It is the collection of these ideas that leads to an endless array of innovation and creativity. The secret to innovative success is how these multitudes of ideas are mixed and brought together in a format that reinforces innovation. This is where the role of the Master Chef is so important in blending all these ideas into a soup that meets the requirements and tastes of the organisation.

To conclude, may these ideas help you develop a brilliant soup based on that distinctive taste of your own corporate innovation! Bon appetite!

 

The Room of Thought

Thinking RFID

In the corporate office it is sometimes quite difficult to find a quiet place to think and let your mind explore new and creative ideas owing to the continual work activity permeating throughout the building.

The solution……

What about having a dedicated “Room of Thought” strategically placed in a central position within the building that can be easily accessed by all employees?

This room would comprise the following “thought enhancers”:

1. An array of luxurious sofas
To make the employee comfortable to stimulate some different thoughts.

2. A dark face mask
To eliminate any outside influences that may distract the thinker. Each mask would also be equipped with a facial moisturiser to ensure no thinking side-effects.

3. Ear Muffs
Not your standard everyday ear muffs, but ones that can be used to block out all annoying sounds, or can be fitted with a user selection of thought provoking tones to assist with the creativity journey.

4. Gourmet Food Chute
An individual chute positioned above each sofa that provides a selection of tasty snacks and beverages to maintain the thinker during their moments of inspiration.

5. Foot Feather
To ensure no employees doze off during their time of thinking, a machine would be placed at the end of each sofa that contains a large feather that would randomly touch the feet of the employee to maintain optimum maintenance of thought.

6. Voice Activated Memo
Rather than having to be interrupted to stop and write your ideas of innovation in a book, each sofa would come equipped with its own voice activated memo writer that would accurately record ideas of creativity. The user would just need to whisper these thoughts and the recorder would develop a precise transcript.

I’m sure that many businesses would see the benefit of this “Room of Thought” and with time the concept will be a standard design in many leading office layouts!

 

To Bee or not to Bee?

Bee

I love looking at bees, they are just so busy flying from one flower to the next one in their quest for pollen. Bees have what I call true commitment to their job!

Our friend the bee doesn’t just focus on the pollen from one flower, but seeks out a variety of flowers to expand and complement its pollen supply. When the bee has sufficient pollen stocks, it buzzes back to the hive and willingly shares its collection booty with the total bee community. Here, other bees are allocated specific tasks to utilise and transform these collections to sustain and embellish current and future bee generations.

We can learn a lot from bees from a business and innovation perspective.

We too should follow the lead of the bee and seek ideas (“pollen”) from a variety of different sources. These can then be shared with our fellow co-workers whose job it is to then transform and work these ideas further into tangible and practical concepts to benefit the whole organisation.

The secret is to have many people generating these ideas, because once they start to dwindle, the long term survival of the total business (or community) is at risk.

So…..we need to get out amongst the corporate garden and “Buzz” with gusto!