Business Basics: Beach, Balls, Bats and Bathers

A family plays beach cricket at Byron Bay

As you stroll along many Australian seaside beaches in summer you are bound to come across a group of people playing cricket on the sand. The official name for this game is “Beach Cricket”.

The customary uniform for Beach Cricket is typically minimal and encompasses a range of different coloured and sized speedos, bikinis, hats, sunglasses and the frequent application of sunblock. The rules will vary depending on beach locality and the skill set of the players, but for that optimum scoring opportunity, a large hit by the batsman into the sea normally provides the best result!

There is usually no participant exclusion to the game as with more people, the easier it is to play, particularly when fielding the ball on the soft hot sand in your bare feet. Those wanting to play do not need a formal invitation. The accepted custom is to simply walk up and ask “Can I join in and play?” The response is unquestionably “Yep, sure thing, just take a fielding position out in the sand, or sea”. I personally like the sea, as it provides the maximum opportunity for extreme laziness, body cooling and water flotation!

The game may last for hours, or until the ball is absconded by a passing dog frolicking on the sand, but the result is a great time for all.

If we look at the game of Beach Cricket from a corporate office perspective there are some important strategic learnings.

In Beach Cricket there are no exclusions, cliques or private groups that filter member participation. Each new player is welcomed regardless of whether their skill set is minimal or vastly experienced. So why not have this same employee involvement philosophy in business? Is it that we are too self conscious to join in, or too scared that we may “drop the ball”, or are we a little too selective about having the “right” people” in our work team?

As with Beach Cricket, when people feel welcome and valued regardless of their ability, they tend to enjoy the team spirit, the sense of belonging and throw themselves into the required objective (which occurs quite literally when fielding the ball on the sand and in the water) with an unrestricted level of enthusiasm. Many of the team participants may discover some hidden talents when provided with the opportunity “to play”, others may watch and learn from the more experienced and skilled members of the team, either way, the result is beneficial to all.

So next time your office work team starts to have that all too familiar “dysfunctional look”, may I suggest you grab a ball, a cricket bat and head for the beach! If your team is located in the cooler climates, you are allowed to swap the swimming bathers for some more suitable and warmer clothing attire, and if the ball is hit deliberately into the cold ocean water, may I suggest the cheeky batsman be ruled as out and they be asked to field the ball themselves!

And This Years Winner Is…..Teamwork

That One Day in September

Last weekend here in Melbourne it was the Grand Final of Australian Rules Football competition that involved the clash between two mighty football teams – Hawthorn and Fremantle. On the big day an audience of 100,000+ supporters sat in the famous and historical MCG stadium and cheered loudly as they encouraged their team towards victory with the goal of being the 2013 Premiers. However, only one team can be victorious and this year the winner was Hawthorn.

Prior, during and after the game, it is always interesting to observe the behaviours of the two team’s supporters. Each supporter dresses up in their football team’s club colours, waves team flags and provides “verbal encouragement” to their players, the opposition and particularly the umpires. Although the supporters have allegiance to their individual teams, after the game there is minimal malice and they depart on mass with “friendly” banter amongst their own supporters and those from the opposition team. In this instance, it could be said that the real winner was “football” as the game was a spectacular ending to yet another great football season that was enjoyed by all supporters of the game.

Let’s explore this team concept further in the corporate office. Many organizations are functionally structured into discrete work groups (marketing, sales, HR, production, etc), or business divisions, or via geography (Australia, Denmark, Japan). Over time, these groups tend to develop their own work culture and ethos that crafts and encourages certain good, and some bad behaviours. Unfortunately, this may also lead to an “us” and “them” mentality where one group tries to score points off another work group, just like in the game of football.

However, the key is for these work groups to recognise that there is one larger and more strategic team, that of the total organization. Sure, there can be a work group team credo under the direction of their General Manager (“team captain”), but only if the real winner is the overall business.

In football, it is the umpires role to keep order in the game and to administer and implement the rules to ensure an equal opportunity for all players. Taking this thought further, do we need to establish a band of independent “Behavioural Umpires (BU)” that freely roam the corporate organization calling poor intergroup teamwork with a series of Red, Yellow and Green “behaviour cards” and associated penalties?

For instance, a person given a “Yellow behavioural card” could be placed into a “behavioural sin-bin” for a day where they are forced to watch DVDs of greater teamwork effectiveness? Those awarded a “Red card” may need to spend a day working in the work group they have offended to learn about that team’s ways of “goodness”? However, the “Green card” would reward positive teamwork behaviour and could result in a financial incentive and other forms of recognition. The BU would have a special uniform, complete with a corporate branded whistle, so they are easily recognisable as they wander through the various work teams.

At the end of each financial year, the BUs could get together and have a “best and fairest” award for those employees deemed to have exhibited the optimum in teamwork excellence. There could even be a corporate dinner at a prestigious hotel to celebrate the occasion with a large and impressive trophy presented to the winner by the organization’s CEO.

So may I suggest that work teams never lose sight of the larger organization to ensure that the winner is always the one team, and not the individual!

Just a thought…..