When it’s your first time in a new office, you tend to notice things, and I was definitely observing! This place was certainly different!
I sat down with one of my new work colleagues and noticed that he was wearing different coloured socks. Nothing unusual I thought, at least he wasn’t wearing a brown shoe on his left foot, and a black one on his right one, like the guy walking past us!
I then noticed that a young woman sitting near us was wearing a white stylish shirt, but there were no buttons, rather an array of brightly coloured loops that when intertwined kept the shirt together. This was complemented with some stockings under her skirt that had a most unusual motif.
Another work colleague was sipping their steaming short black coffee with a rather transparent bendy straw, the ceramic coffee cup was blue, but the cup saucer was red.
On checking the time on the office walk clock, I saw that the clock hands were reversed, the minute hand was short, the hour hand was long, to add to the confusion, it also went backwards.
Was there nothing “usual” in this office?
I just had to find out what was going on and leaned over to my new colleague and asked him why this office was “different”?
He responded with a most curious reply. He said that here in this office it is “Business as Unusual”. I was sure that I’d not heard him incorrectly and said, “You mean “Business as Usual”? His reply was immediate, “No, it’s “Business as Unusual”. Here in this office, innovation is not a separate business activity defined by a Department of Innovation, nor a Chief Innovation Officer, here innovation is naturally and effortlessly demonstrated in every activity and behaviour undertaken, by all employees. Innovation is not a process that you turn on and off when there is a business need, it is part of your corporate DNA and it needs to be continually expressed, what’s more, it’s expected. Business should never be “usual”, if it is, then innovation has no hope in succeeding”.
“What a great organisation”, I thought. Upon which I decided it was definitely time to do some corporate clothes shopping, I urgently needed some new business attire before I took one further step in this office!
Yes, it’s “Business as Unusual”!